1775 Timothy Dr San Leandro CA 94577- Tel 510 551-9515

Terms of service

Terms of Service

Last updated: December 11, 2025

These Terms of Service (“Terms”) govern your use of the website carrillosstore.com (the “Site”) operated by Carrillo’s Janitorial Supply (“we,” “us,” or “our”). By accessing or purchasing from our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Site.

1) General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for any unlawful or unauthorized purpose.

2) Products and Pricing

All products are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Change prices without prior notice

  • Correct errors, inaccuracies, or omissions related to product descriptions, pricing, or availability

3) Use of Products

Many of our products are intended for commercial or professional use, including janitorial chemicals, equipment, and supplies.

By purchasing from us, you acknowledge and agree that:

  • You are responsible for using all products in accordance with manufacturer instructions, safety data sheets (SDS), and applicable laws

  • We are not responsible for damage, injury, or loss resulting from improper use, handling, storage, or application of products

  • Protective equipment and proper training may be required for certain products

4) Orders and Payment

We reserve the right to:

  • Limit or cancel quantities purchased per order

  • Cancel orders suspected of fraud or unauthorized activity

Payment must be received in full before orders are processed or shipped, unless otherwise agreed in writing.

5) Shipping and Delivery

Shipping times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, weather conditions, supply chain issues, or incorrect shipping information provided by the customer.

Risk of loss passes to the customer upon delivery to the carrier.

6) Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy, which is available on our Site. Certain items may be non-returnable or considered final sale.

7) Limitation of Liability

To the fullest extent permitted by law, Carrillo’s Janitorial Supply shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or misuse of our products

  • Delays or failures in shipping

  • Errors or interruptions on the Site

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

8) Indemnification

You agree to indemnify and hold harmless Carrillo’s Janitorial Supply, its owners, employees, and affiliates from any claims, damages, or expenses arising from your misuse of products or violation of these Terms.

9) Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

10) Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Site.

11) Contact Information

For questions regarding these Terms, please contact us at:

Carrillo’s Janitorial Supply
Email: office@carrillosjanitorialsupply.com